Privacy Policy

June 23, 2025: June 23, 2025

Introduction

At Synergyspark, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. We believe transparency is essential, so we've written this policy in clear language to help you understand your rights and our practices.

This policy applies to all personal information we collect through our website, email communications, phone conversations, and any other interactions you have with our company. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect several types of information to provide and improve our services:

• Personal identification information (name, email address, phone number, postal address)

• Financial information relevant to our services (experience level, general financial goals, asset ranges)

• Technical information (IP address, browser type, device information, website usage data)

• Communication records (emails, phone calls, chat messages, feedback forms)

How We Use Information

We use your personal information for the following purposes:

• Providing our analytical services and market insights

• Communicating with you about our services and responding to inquiries

• Improving our website functionality and user experience

• Complying with legal and regulatory requirements

• Sending periodic newsletters and service updates (with your consent)

Legal Basis for Processing

We process your personal data based on the following legal grounds:

We process your data on the basis of consent for marketing communications, legitimate interest for service provision and improvement, and legal obligation for regulatory compliance.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser preferences or our cookie consent manager. For detailed information about our cookie practices, please review our Cookie Policy .

Information Sharing

We may share your information in limited circumstances:

• With service providers who assist in website operation and service delivery

• When required by law or to protect our legal rights

• In connection with business transfers or corporate restructuring

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted data transmission, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have several rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal data under certain circumstances

• Restriction: Request limitation of processing under certain conditions

• Objection: Object to processing based on legitimate interests

• Portability: Request transfer of your data to another service provider

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Specific retention periods vary based on the type of information and regulatory requirements applicable to our industry.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Disclaimer

We reserve the right to update this disclaimer at any time to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of any changes.

Contact Information

If you have questions about this disclaimer or our services, please contact us:

SynergySpark

1247 Bay Street, Suite 400, Toronto, ON M5R 2A9, Canada

Email: info@synergyspark.com

Phone: +1 403 400 04 64